Note that this setting will apply to all accounts - if you have more than one email account configured, you will not save sent items for any account. You can view, sort and print messages in the Sent Items folder the same way that you would. The Sent Items folder contains copies of all the messages that you have sent to others. Then select the Sent Items folder in the Folder Pane. This is in File, Options, Mail, in the "Save messages" section, uncheck the option to Save copies of messages in the Sent folder. To view the contents of the Sent Items folder in Outlook, click the Mail icon in the Navigation Bar. If you have only one email account in your profile, you could use the option to not save sent messages. check save copies of messages in the sent items folder option, Click OK. It will prevent duplicates from being created going forward. Scroll down and go to the save messages section and under the save messages section. Note: this setting will not remove existing duplicated sent messages. In general, a copy of all Emails sent from your Microsoft Outlook Account should be available in Sent Mail Folder. In Outlook 2010, check the options on the Sent Items tab.Ĭhoose the option for Do not save copies of sent items and send a test message to see if the problem persists. In Outlook 2010 and up, go to File, Options, Mail - about halfway down, in the Save section, is the option to save replies with the original when its not in the. Double click on your IMAP account then click More Settings. In Outlook 2013, to check your settings for saving Sent items, open File, Account Settings. Click the Email accounts button, double click on your account then click More settings. This is the control Panel > Mail dialog, but you can open it right from Outlook: Go to File > Account Settings > Manage Profiles. In the View tab at the top of the screen, check the Show as Conversations box. If you are using Outlook 2016/2019 and have the Simplified account setup dialogs, you'll need to check the Advanced settings from Manage Profiles. This seems to be most common with Gmail and Yahoo-hosted accounts but other IMAP accounts may be affected as well. The result is two messages in the Sent Items folder every time you send a message. In the case of IMAP accounts, Outlook saves a sent message in the IMAP account's Sent message folder and your IMAP mail provider may also save a copy.
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